International Convention Centre Sydney (ICC Sydney), managed by ASM Global, has reported an increase in event visitor attendance and spend in the community since the previous financial year following the release of its 2022/23 Annual Performance Review 30 August.
The venue attracted over one million visitors that delivered A$600m (US$388.9m) in visitor expenditure across 500 events — up from 470,000 visitors and an economic contribution of A$190m in FY2021/22.
New South Wales minister for planning and public spaces, The Hon. Paul Scully said ICC Sydney was contributing to an energised city where economic and social benefits were made possible through the team’s ability to draw business and talent to Australia’s leading global city.
“ICC Sydney’s global reputation for service excellence, innovation, sustainability and social impact is at the core of its success. The events that the venue team hosts have great benefits to our broader economy and society as they are on their way to delivering A$1bn in economic contribution within the next five years,” Scully said.
ICC Sydney CEO and ASM Global (APAC) group director of convention centres, Geoff Donaghy said: “Despite the headwinds we faced to scale and train our delivery teams to match business demand, we are proud to have reported 99% client satisfaction, 96% delegate satisfaction and 83% team member engagement during the period.”
Over the year, ICC Sydney hosted 18 international conventions, 106 national conventions, 54 exhibitions, and a record breaking number of 84 live entertainment events.
Donaghy advised, however, that international event bookings and international delegate attendance were yet to recover, and it is expected to take another two to three years for all markets to fully stabilise.
“During the year, and off the back of a highly successful Sydney WorldPride Human Rights Conference, we sought to be the most inclusive venue possible, and this meant building on our Accessibility and Inclusion Guide for visitors to create a client tool kit to ensure all events delivered at ICC Sydney are as inclusive as they can possibly be.
“We are also on track to deliver all of the objectives of our second Reconciliation Action Plan and our Legacy Programme, which aims to build opportunities for local First Nations, creative industries, entrepreneurial businesses as well as students – and reduce and report on the carbon footprint of our clients’ events at ICC Sydney,” Donaghy added.
The new financial year will see iconic events hosted at ICC Sydney including international events FDI World Dental Congress in September, World Organisation of Family Doctors (WONCA) conference in October and the 23rd World Congress on Safety and Health at Work in November.
To find out more about ICC Sydney visit www.iccsydney.com
Photo: Sydney GrowthFaculty
